![]() ![]() ![]() ![]() Complete the TechSmith Relay Server installation wizard.In the TechSmith Relay installation wizard, reestablish a connection to your SQL Server instance.Run the TechSmith Relay installation wizard and choose the advance installation path.Run the migration script on your newly restored database found in our documentation.Establish your new SQL Server (local or remote).Prepare your new server hardware with an supported Operating System and install prerequisites.Log into your existing SQL Instance and perform full Database backup.Run "ConfigurationProtectionTool.exe" in located in the Manger directory on the current Relay Server and export and backup your Encryption Key.Deactivate TechSmith Relay server by accessing System > Activation > Deactivate.Log into your existing TechSmith Relay web site and access System > Servers and select "Take Server Offline".Our documentation library for TechSmith Relay can be found here: For a comprehensive documentation on this topic, please see our "Upgrade Guide" which offers a detailed step-by-step walk-through of the migration process. Depending on your system configuration, these steps may vary. The description below is intended to provide an overview of steps required to migrate TechSmith Relay to a new server. General Overview of TechSmith Relay Server Migration QuickTime 7.7.5 is required to be installed on the server.Windows Server 2012 (64-bit, Recommended version).Installing the TechSmith Relay server requires an English version of Server Operating System Requirements for version 4.4 If you are currently using one of these unsupported Operating Systems, you will need to migrate your TechSmith Relay server prior to upgrading to the latest release. We are no longer supporting Windows Server 2003 and Windows Server 2008 32-bit. Our system requirements for TechSmith Relay server have changed for version 4.4. ![]()
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